               Longbow Trouble-shooting Text File

        Jane's Combat Simulations: AH-64D Longbow v1.08F
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(C) 1996, Origin Systems, Inc. This document may not, in whole or part,
be copied, photocopied, reproduced, translated, or reduced to any
electronic medium or machine readable form without prior consent, in
writing from Origin Systems, Inc.

Origin Systems, Inc. believes the information contained in this
document is accurate and reliable. Origin Systems, Inc. reserves the
right to update this manual at any time and without notice.

To find out the latest information about AH-64D Longbow, check out our
Internet Web site http://www.ea.com/janes.html.

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To print a hardcopy of this file, at the DOS prompt, change to the
directory where this file is and type :

PRINT TROUBLE.TXT  [ENTER]

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Below is a list of common problems and possible solutions:

BASIC TROUBLE SHOOTING:
  -Try running BOOTDISK.EXE to make a bootdisk before playing the game.
  -Check CD for dust or defective media                     
  -Make sure the sound is set up correctly. Check that the SET BLASTER
   line in the AUTOEXEC.BAT file contains the proper setting. Then
   run SETSOUND from the Longbow directory to set up the sound
   correctly.
  -Try running a VESA driver.  Either one that comes with your video 
   card or a version of SciTech UNIVBE.  Please see the README.TXT for
   information on SciTech.
  -Try running the game with a video mode switch.  Using the 
   command-line 'LB v' could possible correct some video problems.

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1. DOS4GW Crashes going into flight or when you type LB:
  -Make sure you are running from the recommended bootdisk
  -Check CD for dust or defective media                     
  -Make sure the sound is set up correctly. Check that the SET BLASTER 
   line in the AUTOEXEC.BAT file contains the proper setting. Then run 
   SETSOUND from the Longbow directory to set up the sound correctly.
  -Try removing HIMEM.SYS from your bootdisk.  This line is in you
   CONFIG.SYS file, type REM infront of it, for example: 
   REM DEVICE=C:\WINDOWS\HIMEM.SYS
  -Try running a VESA driver.  Either one that comes with your video
   card, or a version of SciTech UNIVBE.  Please see you video cards
   documentaion or the README.TXT for information on SciTech.
  -Try adding EMM386.EXE with no switches in the bootdisk's CONFIG.SYS 
   file for example, add the following line: 
   DEVICE=C:\WINDOWS\EMM386.EXE
  -Try running the game with a video mode switch.  Using the 
   command-line 'LB v' could possible correct some video problems.
                                                                                           
2. Black screen when trying to access the options menu or not being
   able to switch graphic resolutions:
  -If you are running UNIVBE 5.2 (Display Doctor) then trying running
   it with a -r switch, For example: UNIVBE -r
  -Try running a VESA driver.  Either one that comes with your video
   card or a version of SciTech UNIVBE.  Please see you video cards
   documentaion or the README.TXT for information on SciTech.
  -Try running the game with a video mode switch.  Using the 
   command-line 'LB v' could possible correct some video problems.

3. Install program hanging at a percentage:
  -Check CD for dust or defective media 
  -Try installing the game through Windows 95
  -On your bootdisk try moving the SMARTDRV.EXE line in the 
   AUTOEXEC.BAT file after the MSCDEX.EXE line

4. Install program detecting computer as 386 processor:
  -The install program detects NextGen processors as 386 processors
   therefore it will not allow you to install the game.  Please see
   the information below on doing a Manual install.

5. Diamond Viper PCI Video Cards:
  -You must run VPRMODE VESA then UNIVBE before running the game. Once
   in the game you will only be able to get VGA flight.

6. ATI Video Cards: 
  -You may need a specific version of UniVBE dependening on the 
   particular ATI video card you are using. These cards may also need a 
   new driver from ATI like the 3D XPRESSION does. Please contact ATI 
   if you have any problems.

7. Longbow Internal error #35: 
  -Make sure you are running of the recommended bootdisk
  -Try adding EMM386.EXE with no switches in the bootdisk's CONFIG.SYS,
   For example add the following line: DEVICE=C:\WINDOWS\EMM386.EXE

8. STB Horizon 64 VLB & Diamond Viper VLB:
  -Currently these cards do not work with Longbow.  We are looking into
   this.

9. Number 9 Imagine 128: 
  -Running UNIVBE with this card will result in a white screen when you
   reach the main base screen.  Do not run UNIVBE and the game will run
   fine, although it may be a little slow.

10. Ensoniq VIVO: 
  -Longbow will run with this but the sound is REAL slow.  There is no
   correction for this at the moment, but we are looking into this.

11. Install program limited to drive letters:
  -Longbows install program will not install to a hard drive labeled 
   K: or higher.  If you wish to install to a drive after K:, please 
   do a manual install as described below.

12. Joystick stuck looking left: 
  -If you are using a ThrustMaster joystick and a WCS Mark II throttle,
   the joystick will "look left" if Longbow is set up for "ThrustMaster
   FCS". This control combination must be set up as a 2-button joystick
   and throttle the appropriate files loaded into the WCS for this
   ThrustMaster setup to function correctly.
  -If you have a Gravis Ultrasound sound card and a ThrustMaster FCS or
   Wingman Extreme joystick, the analog hat on these sticks seems to 
   have a conflict with the GUS and will constantly force the view to 
   the left. Setting this up as a 2-button stick will solve this, at
   the cost of hat-contolled view switching.

13. Control problems running the game through Windows 95:
  -Windows'95 does strange things to the joystick if the game is run in
   a window. This can range from joystick "spikes" to an inability to
   calibrate correctly. Longbow is a DOS game and should be run through
   a shortcut to DOS on Win95 systems.
  -On faster machines there may be a communication problem between the 
   CPU and the game port on the sound card.  This can cause problems 
   with calibration.  Using a speed adjustable game card ,which is 
   specifically designed to run a joystick on fast machines, will fix 
   this problem in most cases.
  -Also, for any joystick problems, try calibrating the joystick in 
   Windows 95 then running your shortcut. 

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MANUAL INSTALL

Before doing the following, run SCANDISK and DEFRAG on the drive you 
are going to install the game to. Please consult your DOS or 
Windows 95 Manual on how to do this.

1) First check for 110MB free on the hard drive.

Below  is how the install type will affect hard drive space used.
			Total bytes used
Low install 		47,349,760
Med. install 		79,036,416
High install 		110,985,216

Note: These figures are after terrain decompression.

2) There is a batch file that comes with the v1.08F Patch that will
do the manual install, to use the manual installation batch file
(MANINST.BAT) type:

MANINST [source(CD) drive:] [destination drive:] [directory]

For example: maninst d: c: games

In this example Longbow will be installed from D: drive (usually
your CD-ROM) to C:\GAMES directory.

Please note:  The source and target drives must be specified,
including the colon. These drives cannot be the same letter.  Also
the source must be the drive that the Longbow disk #1 is in.  If
the target drive is not a valid drive letter the game will install
to the drive the batch file is run from.  If no directory is
specified then Longbow will install to the default (JANES\LONGBOW).

3) After the batch file is run you will need to specify the install
size used in the options menu.  Once at the airbase use the ALT-O
Key combination to open the wrapper options menu to set the install
size. This is how it will affect hard drive space used.

			Total bytes used
Low install 		47,349,760
Med. install 		79,036,416
High install 		110,985,216

Note: These figures are after terrain decompression.
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