NOVELL TECHNICAL INFORMATION DOCUMENT

TITLE:  QuickTask or Letter Expert Locks Computer
README FOR:  QTFIX.EXE

NOVELL PRODUCTS and VERSIONS:
PerfectOffice Professional 3.0 for Windows
PerfectOffice 3.0 for Windows
WordPerfect 6.1 for Windows

ABSTRACT:

The QTFIX.EXE file contains some updated QuickTask and
WordPerfect Template files that will resolve a locking problem
that may occur on some types of Hardware.  See the README.TXT
file contained in this patch file for more information



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 DISCLAIMER
 THE ORIGIN OF THIS INFORMATION MAY BE INTERNAL OR EXTERNAL TO
NOVELL.  NOVELL
 MAKES EVERY EFFORT WITHIN ITS MEANS TO VERIFY THIS INFORMATION. 
HOWEVER, THE
 INFORMATION PROVIDED IN THIS DOCUMENT IS FOR YOUR INFORMATION
ONLY.  NOVELL
 MAKES NO EXPLICIT OR IMPLIED CLAIMS TO THE VALIDITY OF THIS
INFORMATION.

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SYMPTOM:

While playing a QuickTask or executing a WordPerfect Letter, Fax,
Memo, or Calendar Expert, the computer will lock when the user
chooses OK on the Finish Dialog box.

CAUSE

This problem will occur on certain types of Hardware.  The
problem is caused when the Macro Facility attempts to write a
Signed or UnSigned Word to the WPCSET.BIF file.  On some hardware
types the computer will lock.

SOLUTION: 

This problem has been reported to PerfectOffice Development.  To
workaround the problem download the self-extracting QTFIX.EXE
file from one of Novell's electronic services (ie: BBS,
CompuServe, WWW.NOVELL.COM) and follow the instructions in the
README.TXT file.  The QTFIX.EXE file contains slightly modified
QuickTasks that will not cause this problem.  The following is a
list of updated files:
 NWLTR_EX.WPT  05-02-95
 FAX_EX.WPT    04-19-95
 CLOSING.WCM   04-17-95
 README.TXT    10-17-95
 LETTER.WCM    04-12-95
 LTR_EX.WPT    04-12-95
 CALENDAR.WPT  04-12-95
 MEMO_EX.WPT   04-19-95
 QUIKTASK.WPL  05-04-95

 NOTE: because of the modifications in the QuickTasks the Fax
option in the Finish Dialog of the QuickTasks may be grayed out
or not available.

Self-Extracting File Name: qtfix.exe

Files Included     Size     Date      Time

..\
       QTFIX.TXT     (This file)
    CALENDAR.WPT          181833         4-12-95      3:32:32 pm
     CLOSING.WCM           65273         4-17-95      1:37:28 pm
      FAX_EX.WPT          146935         4-19-95      3:51:40 pm
      LETTER.WCM           75034         4-12-95      3:34:38 pm
      LTR_EX.WPT          109152         4-12-95      1:57:52 pm
     MEMO_EX.WPT          124811         4-19-95      3:48:48 pm
    NWLTR_EX.WPT          122093          5-2-95      3:18:52 pm
    QUIKTASK.WPL           54914          5-4-95      9:54:34 am
      README.TXT            1717        10-17-95      4:51:40 pm


Installation Instructions:


 1.   Rename the files listed below in there respective
directories:

 C:\OFFICE\SHARED\WPC20\
 QUIKTASK.WPL to QUIKTASK.OLD

 C:\OFFICE\WPWIN\TEMPLATE\CALENDAR
 CALENDAR.WPT to CALENDAR.OLD

 C:\OFFICE\WPWIN\TEMPLATE\FAX
 FAX_EX.WPT to FAX_EX.OLD

 C:\OFFICE\WPWIN\TEMPLATE\LETTER
 LTR_EX.WPT to LTR_EX.OLD

 C:\OFFICE\WPWIN\TEMPLATE\MEMO
 MEMO_EX.WPT to MEMO_EX.OLD

 C:\OFFICE\WPWIN\TEMPLATE\PUBLISH
 NWLTR_EX.WPT to NWLTR_EX.OLD

 C:\OFFICE\WPWIN\MACROS\
 LETTER.WCM to LETTER.OLD
 CLOSING.WCM to CLOSING.OLD

 2.  Copy the following NEW files included with this README to
the
 respective directories listed below:

 Copy QUIKTASK.WPL C:\OFFICE\SHARED\WPC20
 Copy CALENDAR.WPT C:\OFFICE\WPWIN\TEMPLATE\CALENDAR
 Copy FAX_EX.WPT C:\OFFICE\WPWIN\TEMPLATE\FAX
 Copy LTR_EX.WPT C:\OFFICE\WPWIN\TEMPLATE\LETTER
 Copy MEMO_EX.WPT C:\OFFICE\WPWIN\TEMPLATE\MEMO
 Copy NWLTR_EX.WPT C:\OFFICE\WPWIN\TEMPLATE\PUBLISH
 Copy LETTER.WCM C:\OFFICE\WPWIN\MACROS\
 Copy CLOSING.WCM C:\OFFICE\WPWIN\MACROS\



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