    What's New in VirusScan for DOS v3.1.2 (3009a)
    Copyright 1994-1997 by McAfee Associates, Inc.
                All Rights Reserved.


Thank you for using McAfee's VirusScan for DOS.
This What's New file contains important information 
regarding the current version of this product. 
It is highly recommended that you read the 
entire document.

McAfee welcomes your comments and suggestions. 
Please use the information provided in this file 
to contact us.

___________________
WHAT'S IN THIS FILE

- New Features
- Known Issues
- Installation
- Documentation
- Frequently Asked Questions
- Contact McAfee

____________
NEW FEATURES

1. VirusScan detects unknown macro viruses by using 
   heuristic scanning technology. Unknown macro viruses 
   are reported as "PROBABLE MACRO VIRUSES."

2. VirusScan is able to detect and clean macro virus 
   infections in password-protected Microsoft Excel 95 
   files without disturbing passwords.

3. VirusScan now has the ability to detect macro virus 
   infections in password-protected German, French, 
   Dutch, Italian, and Japanese Microsoft Word 95 
   (Word 7.0) files. 

4. VirusScan is designed to respect users' passwords 
   and leave them intact as often as possible. Viruses 
   that infect Word files, however, sometimes plant 
   their own passwords. When VirusScan is instructed to 
   clean a password-protected file, it will take one 
   of two actions:

     A. If the macro virus cannot plant its own password: 
     VirusScan notes the infection but will not clean it. 

     B. If the macro virus can plant its own password: 
     VirusScan cleans the file, removing the password 
     along with the virus.

5. The conventional memory requirement for VirusScan
   for DOS has been reduced to less than 485KB, provided 
   that there is enough extended memory available.


* NEW VIRUSES DETECTED *

This DAT file, 3009a, is compatible with VirusScan's
v3.x engines only. This DAT file is not intended for 
use with VirusScan v2.5.x products.

This DAT file detects the following 293 new viruses.
Locations that have experienced particular problems 
with specific viruses are also identified.

_1600
ABCD
AK.251
ALEX.A:TW(INTENDED)
ALEX.B:TW(INTENDED)
ALEX.C/D:TW(INTENDED)
ALEX.E:TW(INTENDED)
ALIEN.259
ALIEN.298
ALIEN.304
ALIEN.374
ALIEN.G
ANAK.B
ANAK.C
ANDRY.3791 (COM)
ANT.C:TW (*)
ANT.D:TW (*)
APPARITION.1248
APPARITION.700
APPDER.J
ARCHER.A
ARCHER.B
ARME.411
ARME.414
AWARE.1292
BANDUNG.AZ
BANDUNG.BA
BATTYBUG.187
BEDA.883
BEDA.1301
BLIN.1457
BMBB.766
CAP.K
CAP.M
CAP.Z
CAP.AA
CAP.AB
CAP.AC
CAP.AD
CAP.AE
CAP.AF
CAP.AG
CAP.AH
CAP.AI
CAP.AJ
CAP.AK
CAP.AL
CAP.AM
CAP.AN
CEASE.382
CHEAT.A
CHEAT.B
CHOLERA.2415
CLOCK.J:DE
CLOCK.K:DE
CLOCK.L:DE
COLORS.BO
COLORS.BP
COMPANION.5808
CONCEPT.BF
CONCEPT.BI
CONCEPT.BJ
CONCEPT.BK
CONCEPT.BK1
CONCEPT.BL
CONCEPT.BM
CONCEPT.BN
COUNT10.E
CRUZ.CMP.8262
DARK.E
DARK_ELF.2200
DBF.990
DENZUK-NAPOL
DISHONOR.A:DE (*)
DIVINA.I
DMV.F
DMV.G
DREPO.2493
DZT.D
DZT.G
EDDIE.565
EDDIE.1093
ELCON.374
ELCON.424
ELYTHNIA
ENVIRONM.6752
FACADE.B
FATTY.3012
FIRE.A:DE (*)
FLI2MOD (TROJAN)
FLOYD.1546		(Hong Kong)
FLU.1160
FORMATS.A (TROJAN) (*)
FOUR.A
FOUR.A (*)
FRIDAY.E:DE
GENESIS (TROJAN)
GETTO.2000
GLITTER.1462
GLUP.403
GLUP.404
GOODNIGHT.C
GROG.1349
GYRO.OW.512
HACKERZ.709
HAFENSTRASSE.1641
HEADACHE.269B
HEADER.A
HIAN
HIDEOUS.1024.A
HIDEOUS.1024.B
HIDEOUS.1024.C
HIDEOUS.1024.D
HITMAN.A
HLL.7336
HLL.CMP.16052 (*)
HLLO.17690.A
HLLP.5850.E
HLLP.5904
HLLP.FECI.6000
HONGKANG.1904
HYBRID.I
HYBRID.J
ISLAND.3551
IVP.VIVEK.924
JOHNNY.O
JOHNNY.O1
KEYB.298
KEYB.299
KHIZHNJAK.494
KHIZHNJAK.780A
KHIZHNJAK.780B
KOH-INSTALL
KOMPU.E (*)
KONKOOR
LAHYANI.1381
LAPIDARIO.766
LIBERTY.2857.D (EXE)
LICENTIOUS.1024
LILITH
LILO.1573
LOADER.TCS (TROJAN)
LOZ.684
LOZ.724
LPSK.OW.554
LUCY.B
LUNAR.A
MACARONI.B:DE
MALARIA.A:TW (*)
MANZON.1404.DR
MESS.A
MINIMAD.322
MINIMAD.340
MINIMAD.345
MINIMAD.346
MINIMAD.347
MINIMAD.349
MINIMAD.349B
MINIMAD.350
MINIMAD.352
MINIMAD.353
MINIMAD.361
MINIMAD.361B
MINIMAD.385
MINIMAD.386
MINIMAD.388
MINIMAD.407
MINIMAL.S
MKC_BOOT
MORPHINE.3500
MPC.LIATA.337
MUCK.I
MUCK.J
MUCK.K
MUCK.L
MUCK.M
MUCK.N
NAZI.8600
NICEDAY.N
NIKNAT.A
NJ-WMDLK1.G
NOIEMBRIE.610
NOP.M:DE (*)
NOP.N
NPAD.CT
NPAD.CU
NPAD.CV
NPAD.CW
NPAD.CX
NPAD.CY
NPAD.CZ
NPAD.DA
NUMIN.902
NUTCRACKER.AB2 (BOOT)
NUTCRACKER.MP.BOOT
OBAY.A
OBLOM.A
OBLOM.C
OBLOM.E
OMINOUS.1846
ORHEY.A
P0P.2694
PALMA
PAYCHECK.F
PAYCHECK.G
PERCENT.A:TW (*)
PESAN.B			(US)
PH33R.1418
PHILE.204
PIG.F:TW
PITER.529
POW
POWERPUMP.CMP.A
POXVAR.A
POXVAR.B
PREDATOR.1879
PYSK.2464
QBOOTDR76.VCS
RADYU.274
RADYU.278
RADYU.332
RADYU.333
RAZER.A (*)
REPLICATOR
RICKDOGG (TROJAN)
ROSEANNE.INTENDED.241
RSM.A
RUBIX.421
RUBIX.422A
SAILOR.B
SAM.B:TW
SCHUMANN.B (*)
SCHUMANN.C:DE
SCREW.A
SHIFTER.760
SHIN
SHY.1603
SHY.1608
SOCKS.A
SORPREN.1536		(Brasil)
SPY.A
STOOPID.353
SUN.8176
SUNSET (TROJAN)
SUPERSTITION.A
SVS.A
SWAT.A (TROJAN)
SWLABS.G (*)		(US Military)
TANGLE.378
TEAR.B
TEMPLE.A
TEMPLE.H
TMC.5036
TWNO.A:TW (Word97)	(Taiwan)
VAMPIRE.E:TW
VAMPIRE.F:TW
VAMPIRE.I:TW
VANITAS.2048		(Texas)
VD.253
VICISSIT.A
WALLY.1029
WANT.A:TW
WAZZU.CG
WAZZU.CH
WAZZU.CI
WAZZU.CM
WAZZU.CN
WAZZU.CO
WAZZU.CP
WAZZU.CQ
WAZZU.CR
WAZZU.CS
WAZZU.CT
WAZZU.CU
XAVIER.367
XM/DON.A (INTENDED)
XM/HIT.A
XM/HIT.B
XM/HIT.D
XM/LAROUX.H
XM/LAROUX.J
XM/LAROUX.K
XRCE.664
ZAHAK.960
ZANY.225
ZANY.253
ZANY.270
ZANY.292B
ZANY.298
ZANY.300
ZANY.793
ZANY.INTENDED.160
ZUCA.677

(*) Mistakenly included in the 3008a What's New list.


* NEW VIRUSES CLEANED *

This DAT file cleans the following 238 new viruses.
Locations that have experienced particular problems 
with specific viruses are also identified.

ABCD
AK.251
ALEX.A:TW(INTENDED)
ALEX.B:TW(INTENDED)
ALEX.C/D:TW(INTENDED)
ALEX.E:TW(INTENDED)
ALIEN.259
ALIEN.298
ALIEN.304
ALIEN.374
ALIEN.G
ANAK.B
ANAK.C
ANT.C:TW (*)
ANT.D:TW (*)
APPDER.J
ARCHER.A
ARCHER.B
ARME.411
ARME.414
AWARE.1292
BANDUNG.AZ
BANDUNG.BA
BATTYBUG.187
CAP.K
CAP.M
CAP.Z
CAP.AA
CAP.AB
CAP.AC
CAP.AD
CAP.AE
CAP.AF
CAP.AG
CAP.AH
CAP.AI
CAP.AJ
CAP.AK
CAP.AL
CAP.AM
CAP.AN
CHEAT.A
CHEAT.B
CLOCK.J:DE
CLOCK.K:DE
CLOCK.L:DE
COLORS.BO
COLORS.BP
COMPANION.5808
CONCEPT.BI
CONCEPT.BJ
CONCEPT.BK
CONCEPT.BK1
CONCEPT.BL
CONCEPT.BM
CONCEPT.BN
COUNT10.E
CRUZ.CMP.8262
DARK.E
DENZUK-NAPOL
DISHONOR.A:DE (*)
DIVINA.I
DMV.G
DZT.G
EDDIE.1093
EDDIE.565
ELCON.374
ELCON.424
ELYTHNIA
ENVIRONM.6752
FACADE.B
FIRE.A:DE (*)
FLOYD.1546		(Hong Kong)
FORMATS.A (TROJAN) (*)
FOUR.A (*)
FRIDAY.E:DE
GOODNIGHT.C
GLUP.403
GLUP.404
HAFENSTRASSE.1641
HEADACHE.269B
HEADER.A
HIAN
HIDEOUS.1024.A
HIDEOUS.1024.B
HIDEOUS.1024.C
HIDEOUS.1024.D
HITMAN.A
HLL.CMP.16052 (*)
HLLP.5850.E
HLLP.5850.E(PASS2)
HYBRID.I
HYBRID.J
HONGKANG.1904
JOHNNY.O
JOHNNY.O1
KEYB.298
KEYB.299
KHIZHNJAK.494
KHIZHNJAK.780A
KHIZHNJAK.780B
KOH-INSTALL
KOMPU.E (*)
LAHYANI.1381
LIBERTY.2857.D (EXE)
LICENTIOUS.1024
LILITH
LILO.1573
LOZ.684
LOZ.724
LUCY.B
LUNAR.A
MACARONI.B:DE
MALARIA.A:TW (*)
MESS.A
MINIMAD.322
MINIMAD.340
MINIMAD.345
MINIMAD.346
MINIMAD.347
MINIMAD.349
MINIMAD.349B
MINIMAD.350
MINIMAD.352
MINIMAD.353
MINIMAD.361
MINIMAD.361B
MINIMAD.385
MINIMAD.386
MINIMAD.388
MINIMAD.407
MINIMAL.S
MKC_BOOT
MPC.LIATA.337
MUCK.I
MUCK.J
MUCK.K
MUCK.L
MUCK.M
MUCK.N
NICEDAY.N
NIKNAT.A
NJ-WMDLK1.G
NOIEMBRIE.610
NOP.M:DE (*)
NOP.N
NPAD.CT
NPAD.CU
NPAD.CV
NPAD.CW
NPAD.CX
NPAD.CY
NPAD.CZ
NPAD.DA
NUMIN.902
NUTCRACKER.AB2 (BOOT)
OBAY.A
OBLOM.A
OBLOM.C
OBLOM.E
ORHEY.A
PAYCHECK.F
PAYCHECK.G
P0P.2694
PALMA
PERCENT.A:TW (*)
PESAN.B
PHILE.204
PIG.F:TW
POW
POXVAR.A
POXVAR.B
PREDATOR.1879
QBOOTDR76.VCS
RADYU.274
RADYU.278
RADYU.332
RADYU.333
(RAPI.AL2)
RAZER.A (*)
REPLICATOR
RSM.A
RUBIX.421
RUBIX.422A
SAILOR.B
SAM.B:TW
SCHUMANN.B (*)
SCHUMANN.C:DE
SCREW.A
SHIN
SOCKS.A
SORPREN.1536		(Brazil)
SPY.A
STOOPID.353
SUN.8176
SUPERSTITION.A
SVS.A
SWLABS.G (*)		(US Military)
TEAR.B
TMC.5036
TWNO.A:TW (Word97)	(Taiwan)
VAMPIRE.E:TW
VAMPIRE.F:TW
VAMPIRE.I:TW
VANITAS.2048		(Texas)
VD.253
VICISSIT.A
WALLY.1029
WANT.A:TW
WAZZU.CG
WAZZU.CH
WAZZU.CI
WAZZU.CM
WAZZU.CN
WAZZU.CO
WAZZU.CP
WAZZU.CQ
WAZZU.CR
WAZZU.CS
WAZZU.CT
WAZZU.CU
XAVIER.367
XM/DON.A (INTENDED)
XM/HIT.A
XM/HIT.B
XM/HIT.D
XM/LAROUX.H
XM/LAROUX.J
XM/LAROUX.K
XRCE.664
ZANY.225
ZANY.253
ZANY.270
ZANY.292B
ZANY.298
ZANY.300
ZANY.793
ZUCA.677

(*) Mistakenly included in the 3008a What's New list.

____________
KNOWN ISSUES

1. Legitimate programs that write to the Master
   Boot Record of a disk, such as some disk security
   programs, may be identified by VirusScan as a
   "probable unknown boot sector virus." If this
   problem is encountered, use the /NODDA command-line
   switch. This prevents VirusScan from scanning the
   Master Boot Record of the disk.     

2. If a CD-ROM is present in the CD-ROM drive, the /ADL 
   command-line option will not result in a scan of the 
   CD-ROM, but using the /ADN option will. The VirusScan
   User's Guide incorrectly states that using the /ADL 
   option will result in a scan of the CD-ROM drive.

3. SCAN.LOG, the log file created by VirusScan when using
   the /LOG command-line option, is created in the root
   directory of the drive that is being scanned. The 
   VirusScan User's Guide incorrectly states that the log
   file is created in the root of the current drive.
                             
____________
INSTALLATION

* INSTALLING THE PRODUCT *

Perform one of the following installation procedures
depending on which version of VirusScan for DOS you
want to install.

1.  For the installable version of VirusScan for DOS,
    take the following steps:

    a.  Execute the INSTALL.BAT program.
    b.  Follow the on-screen instructions.

    By default, McAfee's installation program makes 
    a directory on the hard disk drive named
    C:\MCAFEE\VIRUSCAN and copies the program files
    to that directory.

    The installation script adds the directory
    to the path statement in your AUTOEXEC.BAT file
    and adds two lines that reference the VShield
    program to provide on-access virus prevention.
    For the most complete virus protection, McAfee
    recommends using the /ANYACCESS switch.

    or  

2.  For the non-installable version of VirusScan for
    DOS, take the following steps:

    a.  Make a directory on your hard disk drive.
    b.  Copy the files to that directory.
    c.  Add that directory to the path statement in
        your AUTOEXEC.BAT file.
                              

* PRIMARY PROGRAM FILES FOR VIRUSSCAN FOR DOS *

Files located in the Install directory:
=======================================

        SCAN.EXE = VirusScan for DOS program
      README.1ST = McAfee information
     PACKING.LST = Packing list
    VALIDATE.EXE = Authenticity validation program
        SCAN.DAT = Virus scan definition data
       NAMES.DAT = Virus names definition data
       CLEAN.DAT = Virus clean definition data
    WHATSNEW.TXT = What's New document
    RESELLER.TXT = McAfee authorized resellers


* TESTING YOUR INSTALLATION *

The Eicar Standard AntiVirus Test File is a combined effort 
by anti-virus vendors throughout the world to come up 
with one standard by which customers can verify their 
anti-virus installations.

To test your installation, copy the following line into its
own file and name it EICAR.COM.

X5O!P%@AP[4\PZX54(P^)7CC)7}$EICAR-STANDARD-ANTIVIRUS-TEST-FILE!$H+H*

When done, you will have a 69- or 70-byte file.

When VirusScan is applied to this file, SCAN will report 
finding the EICAR-STANDARD-AV-TEST-FILE virus.

It is important to know that THIS IS NOT A VIRUS. However,
users often have the need to test that their installations 
function correctly. The anti-virus industry, through the 
European Institute for Computer Antivirus Research, has 
adopted this standard to facilitate this need.

Please delete the file when installation testing is 
completed so unsuspecting users are not unnecessarily 
alarmed.


* UNINSTALLING THE PRODUCT * 

Follow the instructions outlined below to uninstall the
installable version of VirusScan for DOS.
                                         
1.  Execute VSHIELD/REMOVE to remove VShield from
    memory, then remove the files from your hard
    drive and remove any lines in your AUTOEXEC.BAT
    file that call VShield. If an error message is
    displayed indicating that VShield could not be
    removed from memory, take the following step. 
        
2.  Edit your AUTOEXEC.BAT file and remove all lines
    that call VShield, then reboot your system. On
    restarting your system, VShield will not be loaded
    into memory and you can remove the files from your
    hard drive.

    Note: If the files are removed from your hard drive
    prior to removing VShield from memory, an error
    message will be displayed until you remove
    VShield from memory or restart your system.

_____________
DOCUMENTATION

For more information, refer to the VirusScan for DOS User's 
Guide, included on the CD-ROM versions of this program or 
available from McAfee's BBS and FTP site. McAfee Document-
ation files are in Adobe Acrobat Portable Document Format
(.PDF) and can be viewed using Adobe Acrobat Reader. This
form of electronic documentation includes hypertext links
and easy navigation to assist you in finding answers to
questions about your McAfee product.

Adobe Acrobat Reader is available on CD-ROM in the ACROREAD
subdirectory. Adobe Acrobat Reader also can be downloaded 
from the World Wide Web at:

http://www.adobe.com/Acrobat/readstep.html

VirusScan documentation can be downloaded from McAfee's BBS
or the World Wide Web at:

http://www.mcafee.com

For more information on viruses and virus prevention,
see the McAfee Virus Information Library, included on the
CD-ROM version of this product or available from McAfee's
BBS and FTP site. A ViaGrafix Interactive Anti-virus
Training program also is available on the CD-ROM version,
or can be purchased from the McAfee website. 

__________________________
FREQUENTLY ASKED QUESTIONS 

Regularly updated lists of frequently asked questions 
about McAfee products also are available on McAfee's 
BBS, website, and CompuServe and AOL forums.
   
Q:  How do I enable McAfee's Centralized Alerting and
    Reporting option?

A:  VirusScan now supports Centralized Alerting and
    Reporting to a remote NetWare or Windows NT servers
    running NetShield for Windows NT v2.5.3 and later
    or NetShield for NetWare v2.3.3 and later. To 
    configure this option on your VirusScan client,
    use the /ALERTPATH <directory> option, where the 
    <directory> is the path to the remote NetWare 
    volume or NT directory. From this directory, 
    NetShield can broadcast or compile the alerts 
    and reports
    according to its established configuration.

    NOTE: The client must have write access to this
    <directory> location and the directory must contain
    the NetShield-supplied CENTALRT.TXT file.

    To send a complete alerting file identifying the
    system and user, establish the following environment
    variables or add them to the AUTOEXEC.BAT file.

      Set COMPUTERNAME=<name of computer>
      Set USERNAME=<user name>

    The alert file sent to the server is an .alr text
    file. Upon receipt of the alert file, NetShield NT
    or NetShield for NetWare sends an alert message to
    an adminisrator and/or appropriate personnel.


Q:  How can I scan my Zip drive?

A:  If you are experiencing complications accessing your
    Zip drive, use the /NODDA switch. For example, enter
    SCAN X: /NODDA (where X is the letter of your Zip
    drive). 

    Note: Using /NODDA with the /ADN or /ADL switches 
    may generate errors when accessing empty CD-ROM 
    drives or empty Zip drives. If this occurs, typing 
    F (for Fail) in response to the error messages will 
    allow the scan to continue.


Q:  I have created my own Emergency diskette, how
    can I optimize it's performance?

A:  For optimal performance, create a CONFIG.SYS file on
    the boot diskette and add the following lines:

       [CONFIG.SYS]

       DEVICE=HIMEM.SYS
       DOS=HIGH
    
    Also, add the HIMEM.SYS file from the DOS directory
    to the boot diskette. 

    Note: For detailed instructions on creating an Emergency
    diskette, refer to the instructions outlined in your
    online documentation or see FaxBack Document #214.

 
Q:  What does McAfee recommend for systems that have
    low conventional memory?

A:  McAfee recommends using ScanPM for low memory environ-
    ments. ScanPM is a command-line scanner with a reduced
    conventional memory footprint, that operates in
    protected mode command-line environments.

    ScanPM is available for a free evaluation and can be
    downloaded from the online services listed below.


Q:  What is the difference between the VShield DOS TSR
    and VirusScan for DOS?

A: #1  VShield installs itself in memory and stays
       resident in memory to monitor your system for
       viral activity. If an infected program is
       executed or an infected boot sector is accessed,
       VShield will display a warning that a virus
       is present.

A: #2  VirusScan for DOS is an on-demand scanner that
       allows you to perform a complete or partial
       scan of your computer, floppies, and CD's at
       any time. VirusScan for DOS can run customized
       scans through a large set of command line 
       switches.

 
Q:  How can I run VirusScan for DOS from a NetWare login
    script without running out of memory?

A:  If you are having memory problems when trying to
    run VirusScan for DOS from a NetWare login script,
    take these steps to resolve the issue:

    1.  Rename LOGIN.EXE to LOGIN1.EXE and remove
        any references to VirusScan.
    2.  Create a batch file named LOGIN.BAT.
    3.  On the first line of the batch file, run your
        scan with whatever switches you want to include.
    4.  On the second line of the batch file, run
        LOGIN1.EXE.
 
    By taking these steps, you eliminate the problem
    of having LOGIN.EXE and SCAN.EXE in memory at the
    same time. This allows VirusScan for DOS to run
    prior to accessing the network and allows your login
    script to be processed without complications.


Q:  Can I clean the Master Boot Record (MBR) of a
    Windows NT file system (NTFS) formatted hard drive?

A:  Yes. Take these steps to clean the MBR. Boot the
    Windows NT computer from a virus-free DOS bootable
    (system) diskette. Then run VirusScan for DOS;
    SCAN C: /BOOT /CLEAN from a known virus-free floppy.
    This will clean the NTFS Master Boot Sector and allow 
    Windows NT to successfully reboot from the hard disk
    drive. However, VirusScan for DOS will not be able to
    read the rest of the NTFS partition.

    After starting Windows NT, execute VirusScan for
    Windows NT to detect and clean Windows NT file
    infections.


Q:  Can I update VirusScan's data files to detect
    new viruses?

A:  Yes. If you have Internet access, you can download
    updated VirusScan data files from the McAfee website 
    BBS, or other online resources. To download 
    from the McAfee website, follow these steps:
 
    1.  Go to the McAfee website (http://www.mcafee.com).

    2.  Select Update DAT File in the left hand column
        or frame.

    3.  Scroll down, and click Update Your DAT Files to
        update your virus definition files.

    4.  Data file updates are stored in a compressed form 
        to reduce transmission time. Unzip the files into
        a temporary directory, then copy the files to the
        appropriate directory, replacing your old files.    

    5.  Before performing any scans, shut down your
        computer, wait a few seconds, and turn it on again.

    If you need additional assistance with downloading, 
    contact McAfee Download Support at (408) 988-3832.

______________
CONTACT McAFEE

Contact McAfee's Customer Care department: 

1.  Corporate-licensed customers, call (408) 988-3832
    Monday-Friday, 6:00 A.M. - 6:00 P.M. Pacific time

    Retail-licensed customers, call (972) 278-6100
    Monday-Friday, 6:00 A.M. - 6:00 P.M. Pacific time

2.  Fax (408) 970-9727
    24-hour, Group III fax 
		
3.  Fax-back automated response system (408) 988-3034
    24-hour fax

Send correspondence to any of the following McAfee
locations.

    McAfee Corporate Headquarters
    2805 Bowers Avenue 		
    Santa Clara, CA 95051-0963		
	
    McAfee East Coast Office					
    Jerral Center West
    766 Shrewsbury Avenue
    Tinton Falls, NJ 07724-3298

    McAfee Central Office			
    4099 McEwen
    Suites 500 and 700
    Dallas, TX 75244		
						
    McAfee Canada
    139 Main Street
    Suite 201
    Unionville, Ontario
    Canada L3R2G6

    McAfee Europe B.V.			
    Gatwickstraat 25	
    1043 GL Amsterdam				
    The Netherlands	 		

    McAfee (UK) Ltd.
    Hayley House, London Road
    Bracknell, Berkshire  RG12 2TH
    United Kingdom 

    McAfee France S.A.			
    50 rue de Londres				
    75008 Paris					
    France					
				
    McAfee Deutschland GmbH
    Industriestrasse 1
    D-82110 Germering
    Germany

    McAfee Japan KK
    4F Toranomon Mori bldg. 33
    3-8-21 Toranomon
    Minato-Ku
    Tokyo, 105
    Japan
    	
Or, you can receive online assistance through any of the 
following resources:

1.  Bulletin Board System: (408) 988-4004
    24-hour US Robotics HST DS

2.  Internet e-mail: support@mcafee.com

3.  Internet FTP: ftp.mcafee.com

4.  World Wide Web: http://www.mcafee.com

5.  America Online: keyword MCAFEE

6.  CompuServe: GO MCAFEE

Before contacting McAfee, please make note of the
following information. When sending correspondence,
please include the same details.

- Program name and version number
- Operating system type and version
- Contents of your AUTOEXEC.BAT, CONFIG.SYS, and 
  system LOGIN script
- Network name, operating system, and version
- Type and brand of your computer, hard drive, and any 
  peripherals
- Microsoft service pack, where applicable
- Network card installed, where applicable
- Modem manufacturer, model, and baud, where 
  applicable
- Relevant browsers/applications and version number,
  where applicable

- Issue encountered
- Specific scenario where problem occurs
- Conditions required to reproduce problem
- Statement of whether problem is reproducible on demand

- Your contact information: voice, fax, and e-mail

Other general feedback is also appreciated.

Documentation feedback is welcome. Send e-mail to
documentation@cc.mcafee.com.


* FOR ON-SITE TRAINING INFORMATION *
 
Contact McAfee Customer Service at (800) 338-8754.


* FOR PRODUCT UPGRADES *

To make it easier for you to receive and use McAfee's
products, we have established a Resellers program to 
provide service, sales, and support for our products 
worldwide. For a listing of resellers, see the file 
RESELLER.TXT, where applicable, or contact McAfee
Customer Service for resellers near you.


* MCAFEE BETA SITE *

Get pre-release software, including DAT files, through
http://beta.mcafee.com/public/datafiles. You will have
access to Public Beta and External Test Areas. Your
feedback will make a difference.