 
Receiving Support
-----------------

  If you are in need of support, please don't forget to let us know as
  many details about your question and setup as possible. 

  Bug reports will only be processed if they are in form of the file
  BUGREPRT.FRM that is included with this release. Please fill out 
  this form and email or fax it to us. You can also visit our website
  and check if any known bugs are listed there and you can fill out the 
  bug report from online.

  You can obtain support for MORAY in the following ways:

  CompuServe :  100023,2006

          This is the fastest way of reaching me. You can post questions 
          concerning POV-Ray and MORAY in the POVRAY forum. I will 
          probably answer e-mail within two or three days, depending on 
          my workload at 'real' work. Your question may get a faster 
          answer in the forum, if someone else knows the answer. 


  Internet   :  100023.2006@compuserve.com
     
          You can use the gateway to Compuserve to send me email.

  Web        : http://ourworld.compuserve.com/homepages/softtronics
         
          This is the Official Moray Homepage and will be updated with the
          latest news about Moray when it arises.
            

  PCGnet : Lutz Kretzschmar

          This is also a good and inexpensive way to get support and reach
          me. *Please* make sure you spell my name correctly, otherwise I
          will not receive any email.

          There are a couple of BBSs that carry the MORAY conference, where 
          registered users have access to the latest versions.

          One is Ray BBS in Munich, Germany, run by Florian Kirstein, which
          has a large section for raytracing and computer graphics.
            Ray BBS : +49 89 984723
                      (24h, 32bis, 42bis, Fido 2:2480/843, PCGnet 9:549/327,
                       RenderRing 511:3000/333.33)


  Postal mail:

          Lutz + Kretzschmar GbR
          Fritz-Reuter-Str. 20B
          81245 Munich
          Germany


  Fax:        +49 89 8204270 (24h availability)


  Telephone:  +49 89 8204250 (emergencies only<g>!)

          Remember the timezone difference, this number is my office
          number, where I can be reached Mon-Fri, 9am to 6pm GMT (which
          is 6 hours ahead of New York time). You may get lucky 2 or 3
          hours outside these times (especially evenings).

